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Guide

How to track WhatsApp leads from Facebook and Instagram ads

Many ads send people to a WhatsApp chat. The hard part comes after: the chats arrive and you cannot tell which ad, post or audience they came from.

You can fix this with a few habits. Give every ad its own Whatslynk link, name its campaign and give it its own first message. Then compare the clicks and the chats that start with each message.

What to know

  • One link per ad

    Each ad gets its own short link, so its clicks are counted on their own.

  • Campaign names

    Add ?c=name to a link, for example walink.be/yourcode?c=spring-reel, and the analytics show clicks per campaign.

  • A message per ad

    Start each chat with a different first message, such as “Hi, I saw your reel about the new menu”, so you know the source from the first line.

  • Source and country

    Premium shows the app or site people came from, and their country, so you can check that the ad reaches the right people.

Step by step

  1. 1

    Make a link for each ad

    Use your number and a message that names the ad.

  2. 2

    Add a campaign name

    Tag the link, or name the campaign in the analytics tab and copy the tagged link.

  3. 3

    Use the link as the ad destination

    Paste the short link where the ad asks for a website or WhatsApp address.

  4. 4

    Compare after a few days

    Open the analytics and compare clicks per campaign, then read the chats that start with each message.

Where to use it

Testing creatives

Two videos, two links, two messages. Keep the one that brings more chats.

Local campaigns

A link per city or shop, to see which one responds.

Agencies

Export the clicks per campaign for a client report.

Common questions

Guide

See who clicked your link

What you can see about clicks on a WhatsApp link, and how.

Learn more: See who clicked your link
Guide

Prefilled message examples

Message ideas for orders, bookings, support and ads, plus tips.

Learn more: Prefilled message examples
Premium

Link analytics

Clicks, QR scans, countries and more, without tracking who clicked.

Learn more: Link analytics

Ready to try it?

Create a link and QR code in under a minute. No account needed to start.

Get the Whatslynk app

Open chats without saving numbers, scan QR codes and manage your links on the go.

Get it on Google Play