WhatsApp link routing by country and time
One number does not fit everyone. Smart routing lets one link send visitors to the right WhatsApp number: your India team for visitors in India, your UK team for the UK, your sales number in office hours and the support number at night.
You can also share visitors between several numbers, so busy teams are not stuck with one overloaded phone.
What you get
How it works
- 1
Open the Routing tab of a link
Add a rule.
- 2
Choose who it applies to
Pick countries, days and hours, or both.
- 3
Add the numbers
Add one or several numbers, with weights if you want to share visitors.
- 4
Order the rules
Put the most specific rules first and keep the link's own number as the fallback.
Ways people use it
Multi-country sales
A local number per country behind one global link.
Office hours
Sales in the day, an after-hours or support number at night.
Busy teams
Share new chats between several agents' phones.
Questions about this feature
Related features
Ready to try it?
Create a link and QR code in under a minute. No account needed to start.