Guide
WhatsApp link or WhatsApp catalog: which should you share?
A WhatsApp chat link opens a conversation with you. A catalog link opens your product list in WhatsApp Business. Both are useful, but they suit different customers.
Which one brings more orders depends on your business, so test it: make both links and compare how many people open each.
Ce qu'il faut savoir
Étape par étape
- 1
Make a chat link
Enter your number and a first message.
- 2
Make a catalog link
Choose Catalog and enter your number.
- 3
Share each in a different place
For example, chat in your bio and catalog on your flyer.
- 4
Compare after a week or two
Look at the clicks for each link in the analytics.
Où l'utiliser
Online shops
A catalog for browsing and a chat for questions.
Services
A chat to quote and book.
Mixed businesses
A bio page with both buttons.
Questions courantes
A catalog is a WhatsApp Business feature, so set your catalog up in that app first.
A landing or bio page (Premium) can show a chat button and a catalog button.
It depends on your customers. Test both and compare the clicks.
Chat and catalog links are free. Landing and bio pages are Premium.
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